Ever-changing & uncertain market
No two days are the same, but where that once excited you, it's now a major source of stress. When there’s so much uncertainty surrounding hospitality and tourism, how can you make informed decisions for the sake of your customers, team and business?
You're working in the business, never on it
As the business owner, your job could be anything from bookkeeping to bartending to personal tours. Add to that the relentless hours, and you're spread so thin that you can never give anything your full attention. If you're not getting your hands dirty, things won't get done.
Inconsistent or lack of cash flow
This industry is notoriously difficult to crack, and this is why. You're making money, but finding it difficult to stay on top of seasonality, resulting in peaks and troughs of cash flow. You wish your cash flow was more consistent so you can hit your financial goals
Finding (and keeping) good staff
To grow your business beyond you, it's always a question of WHO, not how. But it's so difficult to recruit and retain reliable staff - and this could be damaging for any small business owner. How can you bring on the people you need who will stay with you?
Relentless and new competition
Look left. And look right. Your competition is everywhere, and there's more of them every time you look. Reputation and positive word-of-mouth will get you so far, but how can you create a marketing and sales strategy to grow and reach more people?
You want guidance but not sure from where
You don’t have the capacity, bandwidth, capital or time to test and fail right now. You want to learn what you need to do...and what not to do from mentors and experts who are where you want to be, and have the right resources and tools to take you there too.