PROFESSIONAL SERVICES

“We went from doing a million dollars a quarter to million dollars a week.”

Akash Shakya

The digital and technology sector is evolving faster than ever. Businesses that want to scale can no longer rely on technical expertise alone. They need strong leadership, clear structure and a roadmap for sustainable growth. Through The Entourage, we help high-performing agencies like EB Pearls build the systems, leadership capability and strategy required to scale with confidence.

A WORLD-CLASS DIGITAL AGENCY LOOKING FOR ITS NEXT BREAKTHROUGH

SecondFold - Success Story Akash Shakya

Akash Shakya | EB Pearls

EB Pearls is a globally recognised digital agency specialising in mobile apps, websites and AI. Over 21 years, they’ve grown from a small team working late nights in a crowded room to a multi-building organisation with hundreds of staff and an international reputation.

But despite their scale and technical excellence, co-founder Akash felt the business wasn’t operating anywhere near its full potential. Growth had happened - but it wasn’t becoming more scalable or founder-independent. It was becoming harder to run.. The technical brilliance was there, but the structure and leadership capability needed to take EB Pearls further simply weren’t.

Since joining The Entourage, EB Pearls has unlocked the clarity, structure and leadership capability required to scale - achieving million-dollar weeks, transforming their culture, and even being voted the #1 mobile app developer in the world by Clutch. Today, they are stronger, more aligned and more future-ready than ever before.


WHEN SUCCESS STARTS WORKING AGAINST YOU

What Akash needed was a clear structure to lead the business, a way to unify a large team, and guidance from people who understood the complexities of scaling a fast-growing agency.

The Entourage provided exactly that.

Through the Elevate Program, EB Pearls aligned the company across six core business units - marketing, sales, product delivery, operations, people and finance - under one simple operating framework. With every function working to the same system, they were able to introduce leadership rhythms that brought discipline, transparency and momentum.

For Akash personally, the biggest shift came from adopting a new philosophy: progress over perfection. Instead of spending months perfecting systems, he learned to iterate, move quickly, and empower others.

We had taken the best bits from everywhere… but it all became fragmented. It felt heavy, and I was struggling to put it into practice.

THE SHIFT FROM DOING IT ALL TO BUILDING A TEAM THAT LEADS

Despite their reputation and large team, EB Pearls was grappling with challenges familiar to many established business owners: long hours, unclear direction, and systems pieced together from countless books, frameworks and resources that didn’t integrate cleanly.

Akash and the leadership team were engineers by training. They excelled at detail, precision and perfection - but those same habits slowed down progress and left Akash deeply involved in the day-to-day.

Progress is better than perfection. That mindset shift completely changed the way I operate.

He also found, for the first time, a community of entrepreneurs he could speak openly with - something he couldn’t do inside his own organisation.

With The Entourage community, I could talk about things I couldn’t say to my team. That helped me immensely.


GROWTH THAT FINALLY FEELS EASY (AND PROFITABLE)

With a stronger foundation, EB Pearls began operating with far greater speed, alignment and effectiveness. The business has now experienced million-dollar weeks - a milestone that once felt out of reach - and has seen a significant uplift in culture, performance and client satisfaction across its global team.

During their time with The Entourage, EB Pearls was voted #1 Mobile App Developer in the World by Clutch - a testament to the clarity and cohesion now underpinning the business.

There is a huge difference between EB Pearls before joining The Entourage and EB Pearls after.

Akash is now focused on optimisation: deepening the systems that drive scale, refining their data, and creating the next generation of growth for EB Pearls. With leadership aligned and structure in place, the business is set up for a future defined not just by technical excellence - but by strong, strategic, sustainable growth.

 

 

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