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Leadership People

How to improve relationships and influence behaviour with Alan Stevens

17 minutes

Sarah Liu — How diversity and inclusion can grow your business
Mikael Yan — The future of communication for businesses with customers

How reading people will grow your business and team

If you've ever wanted to know exactly how to approach a client and sell them your product or service, or you've had trouble building rapport with your employees or prospects, then this is the episode for you.

Meet internationally acclaimed profile and communications specialist Alan Stevens (he's also been referred to as "The Mentalist Meets Dr Phil!"). Alan is another one of our incredible Vision Partners here at The Entourage and has worked with leading politicians, celebrities, and even British royalty, imparting his wisdom and knowledge. With 30+ years of experience, he's got some fantastic tips to help you improve your relationship-building skills with clients and staff (which will ultimately help you grow your business).

Find out how you could start earning more money, connecting with your team and clients better, and growing your business in a way you've never done before in this epic episode of The Make It Happen Show today.

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"Your facial features tell me your personality. And your body language and expressions tell me your emotions in the moment. From all of that, put it all together, you can pick somebody's character very quickly."

— Alan Stevens

In this episode, you will learn:

  • 1:43 - The importance of reading other people more effectively in business
  • 2:42 -Why you need to prioritise employee satisfaction and happiness
  • 4:36 - What you can do to connect with your employees more
  • 6:07 - Alan shares the role of client communication in making sales
  • 9:58 - Why reading and understanding a client's profile is crucial
  • 11:09 - Reading people and expressions through eye contact
  • 13:24 - The value of connecting with your team during the pandemic




Great insight for business owners and super practical takeaways!

Bruce Casanovic

Amazing guests, great insights into their journey and what has helped make their businesses successful. Great to hear how some of the guests have navigated challenge as well. Loads of good practice takeaways.

Perfect for the Monday commute


Great to listen to on the commute to work on Monday mornings. Great content, well delivered and plenty of insights from industry leaders in a variety of fields. Good to see the entourage getting out there with a podcast series

Top-shelf guests. Top-shelf conversations.


This is so awesome, so helpful, and so fresh. Right from the get-go, the team at The Entourage have brought out the big names in the Aussie entrepreneur and business space to have conversations that every business owner should listen to. I can't wait to see who they bring on next.

Amazing guests


Loved the episode with Tim Fung, Airtasker CEO! You guys are getting some awesome guests in! Thank you!

Entourage on point again!

Adz Rodger

Great content again from The Entourage! Particularly like the 1st episode and the points Tim Fung made about making sure you make time to map out the future and don't get stuck on day to day 'work', as well as the observation that you really need to be strategic about your people management and not just try to save money. Two awesome take homes I have already taken action on!

For entrepreneurs and non-trepeneurs alike


Well this was one of the best things I’ve heard in a while. I’m by no means the target demographic, having zero business or entrepreneurial experience at all. Luckily the advice given for business growth and success is remarkably applicable to personal growth and success. Loved the conversational style, by the end of the podcast I felt like I knew both Tims personally, which is a great mark of engagement. And I loved hearing about the humble beginnings of Airtasker from the founder himself. Give this a listen if you’re craving a bit of personal or professional inspiration.


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