--- title: James Hachem & Manny Barbas — 500K customers, $20M revenue from this?! description: This episode on The Make It Happen Show features James Hachem & Manny Barbas from Alya Skin, a top Australian beauty brand known for their pink clay masks. image: https://www.the-entourage.com/hubfs/25.%20YT-MIH_Thumbnail_JH_MB.jpg --- [Skip to content](https://www.the-entourage.com/the-make-it-happen-show/james-hachem-manny-barbas-500k-customers-20m-revenue-from-this#main-content) [Featured](https://www.the-entourage.com/the-make-it-happen-show/tag/featured) [Marketing](https://www.the-entourage.com/the-make-it-happen-show/tag/marketing) [Product](https://www.the-entourage.com/the-make-it-happen-show/tag/product) # James Hachem & Manny Barbas — 500K customers, $20M revenue from this?! 33 minutes [**](https://www.the-entourage.com/the-make-it-happen-show/james-hachem-manny-barbas-500k-customers-20m-revenue-from-this#podcast) ##### [Previous Resilience strategies for entrepreneurs with Jack Delosa](https://www.the-entourage.com/the-make-it-happen-show/resilience-strategies-for-entrepreneurs-w/-jack-delosa) ##### [Next Instagram strategies to up your social media game with Rita Agoulian](https://www.the-entourage.com/the-make-it-happen-show/instagram-strategies-to-up-your-social-media-game-w/-rita-agoulian) [ Apple](https://podcasts.apple.com/au/podcast/25-james-hachem-manny-barbas-alya-skin-two-aussie-blokes/id1448453250?i=1000493866321&utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=apple-logo) [ Spotify](https://open.spotify.com/episode/5xltD8Ht0yt9hxfqWquNic?si=oMjRx475QuGbKomikzTawQ&utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=spotify-logo) [ Youtube](https://www.youtube.com/watch?v=lr8rPlvwQIk&utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=youtube-logo) ## $20 MILLION ecommerce business 500,000 customers. 5000 retailers. 400 orders in a single day. And $20 Million in annual revenue. Who knew pink clay masks would be so lucrative? These two Aussie entrepreneurs did. James Hachem and Manny Barbas are the Founders of Alya Skin, the Australian beauty brand that’s taken the beauty industry by storm with their signature pink clay masks over the past two-and-a-half years. And in this episode, the boys share the three core ingredients to their success: great product, great marketing, and an even greater partnership. These boys are the epitome of what it means to make it happen, we know you’ll love this chat as much as we do. ![25. James Hachem & Manny Barbas promotional image for The Make It Happen Show](https://www.the-entourage.com/hs-fs/hubfs/25.%20James%20Hachem%20%26%20Manny%20Barbas%20promotional%20image%20for%20The%20Make%20It%20Happen%20Show-min.png?width=2400&height=1350&name=25.%20James%20Hachem%20%26%20Manny%20Barbas%20promotional%20image%20for%20The%20Make%20It%20Happen%20Show-min.png) "We started this business on the back of an AMEX...the product was so good, we were happy to back it, knowing that it would all work out." — James Hachem & Manny Barbas ### In this episode, you will learn: - 1:56 - Top pre-launch strategies from a successful e-commerce business - 7:08 - How to build successful relationships with PR, Media, and Influencers - 9:38 - How to gain your customer’s trust and loyalty - 11:03 - How to turn your business challenges into success - 15:16 - Why you should find multiple online revenue streams in business - 18:51 - What to consider before international business expansion - 22:07 - What to look for in a business partner and how to maintain that relationship - 26:33 - How to keep up with ever-changing online trends - 27:55 - Make It Happen In A Minute [** Apple Podcast](https://podcasts.apple.com/au/podcast/25-james-hachem-manny-barbas-alya-skin-two-aussie-blokes/id1448453250?i=1000493866321&utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=apple-logo) [** Spotify](https://open.spotify.com/episode/5xltD8Ht0yt9hxfqWquNic?si=oMjRx475QuGbKomikzTawQ&utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=spotify-logo) [** Soundcloud](https://soundcloud.com/user-839125627-521019216/25-james-hachem-manny-barbas?utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=soundcloud-logo) [** Youtube](https://www.youtube.com/watch?v=lr8rPlvwQIk&utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=alya-skin-ep-page&utm_content=youtube-logo) ## DID YOU ENJOY THIS PODCAST? PLEASE LEAVE A REVIEW ON [ APPLE](https://podcasts.apple.com/au/podcast/the-make-it-happen-show/id1448453250?utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=podcast-episode-page&utm_content=apple-logo) [ SPOTIFY](https://open.spotify.com/show/541ONu8FWkeg2r6i2iTSMs?utm_campaign=Make%20It%20Happen%20Show&utm_source=website&utm_medium=podcast-episode-page&utm_content=spotify-logo) Topics: [Featured](https://www.the-entourage.com/the-make-it-happen-show/tag/featured) [Marketing](https://www.the-entourage.com/the-make-it-happen-show/tag/marketing) [Product](https://www.the-entourage.com/the-make-it-happen-show/tag/product) ## RELATED PODCAST EPISODES [![](https://www.the-entourage.com/hubfs/24.%20YT-MIH_Thumbnail_JD.jpg) ](https://www.the-entourage.com/the-make-it-happen-show/resilience-strategies-for-entrepreneurs-w/-jack-delosa) [Mindset](https://www.the-entourage.com/the-make-it-happen-show/tag/mindset) 1 min read ### [Resilience strategies for entrepreneurs with Jack Delosa](https://www.the-entourage.com/the-make-it-happen-show/resilience-strategies-for-entrepreneurs-w/-jack-delosa) January 21, 2021 [![](https://www.the-entourage.com/hubfs/26.%20YT-MIH_Thumbnail_RA.jpg) ](https://www.the-entourage.com/the-make-it-happen-show/instagram-strategies-to-up-your-social-media-game-w/-rita-agoulian) [Marketing](https://www.the-entourage.com/the-make-it-happen-show/tag/marketing) 1 min read ### [Instagram strategies to up your social media game with Rita Agoulian](https://www.the-entourage.com/the-make-it-happen-show/instagram-strategies-to-up-your-social-media-game-w/-rita-agoulian) January 21, 2021 [![](https://www.the-entourage.com/hubfs/35.%20YT-MIH_Thumbnail_DM.jpg) ](https://www.the-entourage.com/the-make-it-happen-show/dylan-mullan-law-school-dropout-to-25m-in-sales-in-ecommerce) [Marketing](https://www.the-entourage.com/the-make-it-happen-show/tag/marketing) 1 min read ### [Dylan Mullan — Law school dropout to $25M in sales in ecommerce](https://www.the-entourage.com/the-make-it-happen-show/dylan-mullan-law-school-dropout-to-25m-in-sales-in-ecommerce) January 28, 2021 #### TOP 10 BUSINESS PODCAST ON ITUNES **Great insight for business owners and super practical takeaways!** **Bruce Casanovic** Amazing guests, great insights into their journey and what has helped make their businesses successful. Great to hear how some of the guests have navigated challenge as well. Loads of good practice takeaways. **Perfect for the Monday commute** **innov8me** Great to listen to on the commute to work on Monday mornings. Great content, well delivered and plenty of insights from industry leaders in a variety of fields. Good to see the entourage getting out there with a podcast series **Top-shelf guests. Top-shelf conversations.** **podcast_junkie_18** This is so awesome, so helpful, and so fresh. Right from the get-go, the team at The Entourage have brought out the big names in the Aussie entrepreneur and business space to have conversations that every business owner should listen to. I can't wait to see who they bring on next. **Amazing guests** **Komesy** Loved the episode with Tim Fung, Airtasker CEO! You guys are getting some awesome guests in! Thank you! **Entourage on point again!** **Adz Rodger** Great content again from The Entourage! Particularly like the 1st episode and the points Tim Fung made about making sure you make time to map out the future and don't get stuck on day to day 'work', as well as the observation that you really need to be strategic about your people management and not just try to save money. Two awesome take homes I have already taken action on! **For entrepreneurs and non-trepeneurs alike** **kylie_73** Well this was one of the best things I’ve heard in a while. I’m by no means the target demographic, having zero business or entrepreneurial experience at all. Luckily the advice given for business growth and success is remarkably applicable to personal growth and success. Loved the conversational style, by the end of the podcast I felt like I knew both Tims personally, which is a great mark of engagement. And I loved hearing about the humble beginnings of Airtasker from the founder himself. Give this a listen if you’re craving a bit of personal or professional inspiration. ## SUBSCRIBE TO THE PODCAST. Your Entourage journey starts here. 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