The Make It Happen Show

Matthew Cavalier — How to manage a world class team

Written by Ryan Terrey | January 21, 2021

How they make 1.6 online sales PER MINUTE

As the General Manager of Red Balloon, Australia’s leading retailer for experiential gifting, Matt Cavalier has quite the task on his hands: he’s set to transform it to become the world’s largest online marketplace for experiences. Since Matt has taken over the day-to-day running of the business, Red Balloon’s Christmas campaign was named Mumbrella’s Best Aussie Christmas Campaign of 2018, and the business now achieves more than 1.6 sales per minute.

Matt is a fantastic operator and leader who has built a nearly entire new team from the ground up as the business has grown. Hear how he makes it possible in his leadership journey as General Manager of Red Balloon in this episode of The Make It Happen Show.