Questions asked in this episode:
- 2:44 - You've had an amazing journey. There must've been so many milestones along that journey, but is there one time that you can remember saying, despite anything, I'm going to make this happen?
- 3:54 - Do you think that when you're faced with a problem where the only way through is through, how do you rally yourself to do that? Or is it just a sense that you just have to make it happen?
- 4:40 - How do you keep yourself motivated through that particularly over 2 decades? How do you keep on pushing?
- 7:58 - Is there a time that stands out the most where you've just, no matter what you've tried, you just couldn't make it happen? Is there one that got away?
- 9:40 - Over the two decades, did you have a core team that's come with you or expanded and evolved through that time?
- 13:02 - Do you have those right hand people supporting you?
- 15:00 - The team today, how many people are in the entire team of Retail Zoo?
- 16:39 - From being intimately involved in every single part of the business to starting to build some structure and systems under them, how did you go along that journey? Is there a moment where you remember having to step up and out?
- 19:21 - What changes have you made in your business as it's evolved?
- 21:15 - You've seen tons of pitches in your time, what are the key ingredients there that you look for to think that this has really got legs?
- 22:43 - You touched on global pandemic, none of us saw that coming. What have been some of the strategies you've employed to keep on pushing through that?
- 26:02 - If you think back over your journey, what are the key lessons that you think you've learned?
- 28:32 - What's your key inspirations or guidance to a business owner that wants to grow and get bigger