Business Coaching for Hospitality & Tourism
"We increased our revenue by $1 million in 12 months."
John Dyer, Air Adventure Australia
Stop waiting for the right opportunity to drive serious growth in your hospitality or tourism business. Create it, today with us at The Entourage where you'll find business advisory, consulting, and training through our coaching programs which have helped hospitality & tourism businesses such as Air Adventure take their growth to the next level.
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What should you consider when hiring a coach as a hospitality & tourism business owner?
What's the #1 problem facing business owners in the hospitality and tourism industry? Seasonality, ever-changing legislation and restrictions, small profit margins, and finding reliable staff are all good guesses...but that's not quite it. Yes, these are serious issues affecting you and thousands of other business owners, but the #1 problem is, in fact, you, the business owner. Hear us out: you can only control what you can control. Focus on what you can control, and we promise success will follow. Let our business coaches show you how.
When looking for a business coach for your hospitality & tourism business, it’s important to consider what they can offer you. With The Entourage, we can put your mind at ease because you'll not only get access to a team of business coaches with experience across multiple industries, including that of hospitality & tourism, but also access to industry experts across all six pillars of business— Marketing, Sales, Finance, Operations, People & Leadership, and Product. With our support, you’ll be able to take the common challenges of the hospitality & tourism industry and turn them into your strengths, such as:
Ever-changing & uncertain market
No two days are the same, but where that once excited you, it's now a major source of stress. When there’s so much uncertainty surrounding hospitality and tourism, how can you make informed decisions for the sake of your customers, team and business?
You're working in the business, never on it
As the business owner, your job could be anything from bookkeeping to bartending to personal tours. Add to that the relentless hours, and you're spread so thin that you can never give anything your full attention. If you're not getting your hands dirty, things won't get done.
Inconsistent or lack of cash flow
This industry is notoriously difficult to crack, and this is why. You're making money, but finding it difficult to stay on top of seasonality, resulting in peaks and troughs of cash flow. You wish your cash flow was more consistent so you can hit your financial goals
Finding (and keeping) good staff
To grow your business beyond you, it's always a question of WHO, not how. But it's so difficult to recruit and retain reliable staff - and this could be damaging for any small business owner. How can you bring on the people you need who will stay with you?
Relentless and new competition
Look left. And look right. Your competition is everywhere, and there's more of them every time you look. Reputation and positive word-of-mouth will get you so far, but how can you create a marketing and sales strategy to grow and reach more people?
You want guidance but not sure from where
You don’t have the capacity, bandwidth, capital or time to test and fail right now. You want to learn what you need to do...and what not to do from mentors and experts who are where you want to be, and have the right resources and tools to take you there too.
Hospitality & Tourism Success Stories

Chris Bertuccio made $80,000 in 30 days with the help of The Entourage's business coaches
Chris Bertuccio and his team at COCO88, a handmade chocolate store, were preparing for their busiest time of the year when the COVID-19 pandemic hit early 2020, finding themselves at a risk of shutting down.
Having been a part of The Entourage's Accelerate program, Chris spoke tos his bsiness coach and was able to immediately work out where he could pivot, innovating his product and delivery and within a matter of days started to make $2,000 a day, a leaping contrast to their peak seasons in store. Their revenue skyrocketed to $80,000 in that first month online.
Here's how The Entourage can help you
We have a suite of business coaching and training programs, for business owners at every stage.
Our business coaching programs not only cater for businesses of different stages and experience, but also across multiple industries including that of hospitality and tourism, retail and e-commerce, construction and trades, and more. Our 2 main programs, our Elevate and Accelerate programs, not only provide 1-on-1 coaching but also an extensive amount of resources, tools, and access to experts who can support the growth of your hospitality or tuorism business. Find out more about our programs below.

Online access to the world’s best entrepreneurs and experts to start, run and grow a profitable business anytime, anywhere.

Australia’s only business coaching and advisory program exclusively for 7 and 8-figure founders.

Business coaching & training program for business owners who want to accelerate their growth from 6 to 7 figures.
Discover your best next steps for building the business you’ve always wanted with a 30-minute free call.
- Gain full clarity on the core growth opportunities and most pressing challenges facing you and your business.
- Connect with Australia’s leading business coaching and training provider for 6, 7, and 8-figure founders.
- Walk away with a roadmap to elevate your business to the next level.
Who are these Discovery Sessions best suited for, and what can you expect to get out of this 30-minute free call with one of our experienced Entrepreneur Development Managers? Learn more about our Discovery Sessions here.
Frequently Asked Questions
Will I have a hospitality & tourism experienced business coach?
When you join The Entourage’s Accelerate or Elevate program, you’ll get access to an entourage of business coaches who can consult, advise and guide you on how to best tackle the hospitality & tourism challenges you may be facing. They have a variety of experience across multitudes of industries and areas in business to help you make it happen. We believe no one person has all the skills in the world, that’s why we have an entire network of experts, advisors and resources that our coaches can refer you to and support you with your business’ growth.
How can a business coach help me grow my online tourism business?
No one person knows every intricate detail of business, that’s why when you join The Entourage, you’ll get access to our extensive network of Australia’s leading experts, advisors and coaches, who all specialise in different areas of business to help you succeed. Our business coaches will consult with you to see how we can best guide you on a 12-month roadmap to success with our resources and the experts in our community and program to ensure your problems, needs and wants are solved.
What will a business coach help me with my hospitality & tourism business?
As our programs are made to be tailored to your specific stage of business, and the needs and challenges you will be facing at your current stage in your industry, you’ll find that we’ll be able to easily take you through to the next level of business. With thousands of previous Members having gone through these programs already and succeeding, you know you'll be able to master the six essential pillars of business that every multi-million dollar business has perfected with our help —Marketing, Sales, Finance, Operations, People & Leadership, and Product.
What does your business coaching program involve for a hospitality or tourism business store like mine?
You’ll receive guidance with our entourage of industry experts, business coaches, and entrepreneurs with been-there-done-that experience across 150+ industries, including hospitality & tourism, and locally across Sydney, Melbourne, Brisbane, Adelaide and Perth, and around the world, to grow your business into one that is scalable, sustainable and can eventually work beyond you.
What are the signs I need a business coach for my hospitality company?
If you’re feeling stressed about the ever-changing market, seasonality issues, competition or staff, and inconsistent cashflow, you need to book in a consultation with us to see how our business coaches can help you grow your hospitality & tourism company. A business coach can help you start putting in the systems, strategies and processes to alleviate the pressure in your company as well as teach you the next best steps forward to stand out to the crowd.