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Business Coaching for Hospitality & Tourism

"We increased our revenue by $1 million in 12 months."

John Dyer, Air Adventure Australia

Stop waiting for the right opportunity to drive serious growth in your hospitality or tourism business. Create it, today with us at The Entourage where you'll find business advisory, consulting, and training through our coaching programs which have helped hospitality & tourism businesses such as Air Adventure take their growth to the next level.

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What should you consider when hiring a coach as a hospitality & tourism business owner?

What's the #1 problem facing business owners in the hospitality and tourism industry? Seasonality, ever-changing legislation and restrictions, small profit margins, and finding reliable staff are all good guesses...but that's not quite it. Yes, these are serious issues affecting you and thousands of other business owners, but the #1 problem is, in fact, you, the business owner. Hear us out: you can only control what you can control. Focus on what you can control, and we promise success will follow. Let our business coaches show you how.

When looking for a business coach for your hospitality & tourism business, it’s important to consider what they can offer you. With The Entourage, we can put your mind at ease because you'll not only get access to a team of business coaches with experience across multiple industries, including that of hospitality & tourism, but also access to industry experts across all six pillars of business— Marketing, Sales, Finance, Operations, People & Leadership, and Product. With our support, you’ll be able to take the common challenges of the hospitality & tourism industry and turn them into your strengths, such as:

Ever-changing & uncertain market

No two days are the same, but where that once excited you, it's now a major source of stress. When there’s so much uncertainty surrounding hospitality and tourism, how can you make informed decisions for the sake of your customers, team and business?

You're working in the business, never on it

As the business owner, your job could be anything from bookkeeping to bartending to personal tours. Add to that the relentless hours, and you're spread so thin that you can never give anything your full attention. If you're not getting your hands dirty, things won't get done.

Inconsistent or lack of cash flow

This industry is notoriously difficult to crack, and this is why. You're making money, but finding it difficult to stay on top of seasonality, resulting in peaks and troughs of cash flow. You wish your cash flow was more consistent so you can hit your financial goals

Finding (and keeping) good staff

To grow your business beyond you, it's always a question of WHO, not how. But it's so difficult to recruit and retain reliable staff - and this could be damaging for any small business owner. How can you bring on the people you need who will stay with you?

Relentless and new competition

Look left. And look right. Your competition is everywhere, and there's more of them every time you look. Reputation and positive word-of-mouth will get you so far, but how can you create a marketing and sales strategy to grow and reach more people?

You want guidance but not sure from where

You don’t have the capacity, bandwidth, capital or time to test and fail right now. You want to learn what you need to do...and what not to do from mentors and experts who are where you want to be, and have the right resources and tools to take you there too.

Hospitality & Tourism Success Stories


Chris Bertuccio made $80,000 in 30 days with the help of The Entourage's business coaches

Chris Bertuccio and his team at COCO88, a handmade chocolate store, were preparing for their busiest time of the year when the COVID-19 pandemic hit early 2020, finding themselves at a risk of shutting down.

Having been a part of The Entourage's Accelerate program, Chris spoke tos his bsiness coach and was able to immediately work out where he could pivot, innovating his product and delivery and within a matter of days started to make $2,000 a day, a leaping contrast to their peak seasons in store. Their revenue skyrocketed to $80,000 in that first month online.

Here's how The Entourage can help you

We have a suite of business coaching and training programs, for business owners at every stage.

Our business coaching programs not only cater for businesses of different stages and experience, but also across multiple industries including that of hospitality and tourism, retail and e-commerce, construction and trades, and more. Our 2 main programs, our Elevate and Accelerate programs, not only provide 1-on-1 coaching but also an extensive amount of resources, tools, and access to experts who can support the growth of your hospitality or tuorism business. Find out more about our programs below.


Online access to the world’s best entrepreneurs and experts to start, run and grow a profitable business anytime, anywhere.

Short Course


Australia’s only business coaching and advisory program exclusively for 7 and 8-figure founders.



Business coaching & training program for business owners who want to accelerate their growth from 6 to 7 figures.


Discover your best next steps for building the business you’ve always wanted with a 30-minute free call.

  • Gain full clarity on the core growth opportunities and most pressing challenges facing you and your business.

  • Connect with Australia’s leading business coaching and training provider for 6, 7, and 8-figure founders.
  • Walk away with a roadmap to elevate your business to the next level.

Who are these Discovery Sessions best suited for, and what can you expect to get out of this 30-minute free call with one of our experienced Entrepreneur Development Managers? Learn more about our Discovery Sessions here.


Frequently Asked Questions

Will I have a hospitality & tourism experienced business coach?

How can a business coach help me grow my online tourism business?

What will a business coach help me with my hospitality & tourism business?

What does your business coaching program involve for a hospitality or tourism business store like mine?

What are the signs I need a business coach for my hospitality company?